Terms & Conditions

Diplomatic Tours

Welcome to Diplomatic Tours. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any booking.

1. Services Offered

Diplomatic Tours provides travel-related services including but not limited to:

1. Flight ticket booking
2. Hotel reservations
3. Tour and holiday packages
4. Conference and event travel management
5. Visa assistance and documentation support

All services are subject to availability and applicable rules of airlines, hotels, service providers, and government authorities.

2. Booking & Payments

• All bookings are confirmed only after full or partial payment, as required.
• Prices are subject to change without prior notice due to availability, taxes, or supplier policies.
• Diplomatic Tours is not responsible for price changes imposed by airlines, hotels, or third-party suppliers.

3. Cancellation & Refund Policy

• Cancellation and refund policies vary based on airlines, hotels, tour operators, and visa authorities.
• Any cancellation charges levied by service providers will be borne by the customer.
• Service fees charged by Diplomatic Tours are non-refundable unless stated otherwise.
• Refunds, if applicable, will be processed within a reasonable time as per supplier timelines.

4. Visa Services

• Diplomatic Tours acts only as a facilitator for visa processing.
• Grant or rejection of a visa is solely at the discretion of the respective embassy or consulate.
• We are not responsible for visa delays, rejections, or additional documentation requested by authorities.

5. Travel Documents

• It is the traveler’s responsibility to ensure valid passports, visas, tickets, insurance, and other required documents.
• Diplomatic Tours shall not be held liable for denied boarding, entry refusal, or losses due to improper documentation.

6. Changes & Amendments

• Itineraries, hotels, or services may be changed due to operational reasons, weather conditions, or unforeseen circumstances.
• Any additional cost arising due to such changes shall be borne by the traveler.

7. Limitation of Liability

Diplomatic Tours shall not be liable for:

• Flight delays, cancellations, or missed connections
• Loss of baggage, personal belongings, or documents
• Accidents, illness, natural disasters, strikes, or government restrictions
• Acts or omissions of third-party service providers

8. Website Usage

• All content on this website is for general information only.
• Unauthorized use, copying, or distribution of website content is prohibited.

9. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

Privacy Policy

Diplomatic Tours

Diplomatic Tours is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following information:

• Name, contact number, email address
• Passport details and travel documents (for bookings and visa services)
• Payment-related information
• Travel preferences and booking history

2. Use of Information

Your information is used to:

• Process travel bookings and visa applications
• Communicate booking details, updates, and offers
• Improve our services and customer experience
• Comply with legal and regulatory requirements

3. Data Sharing

We may share your information with:

• Airlines, hotels, tour operators, and visa authorities
• Payment gateways and service partners
• Government authorities when legally required

We do not sell or rent personal information to third parties.

4. Data Security

We implement reasonable security measures to protect your personal data against unauthorized access, misuse, or disclosure. However, no online system is completely secure.

5. Cookies

Our website may use cookies to enhance user experience and analyze website traffic. You may choose to disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. Diplomatic Tours is not responsible for the privacy practices or content of such websites.

7. User Consent

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.

8. Policy Updates

Diplomatic Tours reserves the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting on the website.

9. Contact Us

For any questions regarding our Terms & Conditions or Privacy Policy, please contact us at:
Diplomatic Tours
📧 Email: info@diplomatictours.com

📞 Phone: +91-9891350781